Check your position on the map
Side roads toward the beach or mountains are outside the active riding corridor. Carefully return the vehicle to the main road; normal assistance should resume after it re-enters the permitted area.
Bimba Help Center
Why Did My Bimba Slow Down or Stop?
A Bimba normally travels at up to 25 km/h, but it will slow and then stop after leaving the permitted main-road corridor.
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About this pageWhy Did My Bimba Slow Down or Stop?
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
Other possible causes
Low battery, a mechanical issue or difficult conditions may also change performance. Stop somewhere safe and read any message in the app.
Do not try to override the system
If the vehicle remains slow or feels unsafe on the permitted road, stop riding and send support the QR number and location.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
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Clear answers,
before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about check your position on the map?
Side roads toward the beach or mountains are outside the active riding corridor. Carefully return the vehicle to the main road; normal assistance should resume after it re-enters the permitted area.
What should I know about other possible causes?
Low battery, a mechanical issue or difficult conditions may also change performance. Stop somewhere safe and read any message in the app.
What should I know about do not try to override the system?
If the vehicle remains slow or feels unsafe on the permitted road, stop riding and send support the QR number and location.