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Report a Broken, Abandoned or Blocking Bimba

Send the QR number and exact location to Bimba on WhatsApp at +506 6468 4301.

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Official black Bimba electric bike with front basket and yellow Bimba branding
About this pageReport a Broken, Abandoned or Blocking Bimba
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
01

What to send

Include the QR number, a clear location description or map pin and a short explanation. Add a photo when it can be taken safely.

02

If it blocks a path or entrance

Mention the obstruction at the beginning of the message so the local operations team can prioritize it.

03

Do not repair or confront anyone

Do not enter traffic, private property or an unsafe area to move the vehicle. Never attempt a repair or confront someone you suspect of taking it.

Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026

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Clear answers,
before you go.

Short, practical answers based on Bimba’s service information and cited official sources where applicable.

What should I know about what to send?

Include the QR number, a clear location description or map pin and a short explanation. Add a photo when it can be taken safely.

What should I know about if it blocks a path or entrance?

Mention the obstruction at the beginning of the message so the local operations team can prioritize it.

What should I know about do not repair or confront anyone?

Do not enter traffic, private property or an unsafe area to move the vehicle. Never attempt a repair or confront someone you suspect of taking it.