Before deleting the account
Finish every active ride, save receipts or tax invoices you may need and review any unused wallet balance, pass or promotion. Deletion is permanent; account access and unused benefits may not be recoverable afterward.
Bimba Help Center
How to Delete Your Bimba Account
You can request permanent account deletion from the Account or Profile settings in the Bimba app by selecting Delete Account and following the confirmation prompts.
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About this pageHow to Delete Your Bimba Account
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
Delete through the app
Open Account or Profile, enter Settings and select Delete Account. Follow the current confirmation and identity-security prompts. Labels can vary by app version, so update the app if the option is not visible.
If deletion is unavailable
Check for an active ride, unresolved balance or another account issue shown in the app. Contact support from the email or phone linked to the account so Bimba can verify ownership. Do not send a password, one-time code or complete payment details.
Limited information may still be retained
Account deletion does not necessarily erase records Bimba must retain for legal, tax, fraud-prevention, safety, unpaid-balance or dispute purposes. The current Privacy Policy explains how personal information and requests are handled.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
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Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about before deleting the account?
Finish every active ride, save receipts or tax invoices you may need and review any unused wallet balance, pass or promotion. Deletion is permanent; account access and unused benefits may not be recoverable afterward.
What should I know about delete through the app?
Open Account or Profile, enter Settings and select Delete Account. Follow the current confirmation and identity-security prompts. Labels can vary by app version, so update the app if the option is not visible.
What should I know about if deletion is unavailable?
Check for an active ride, unresolved balance or another account issue shown in the app. Contact support from the email or phone linked to the account so Bimba can verify ownership. Do not send a password, one-time code or complete payment details.